Privacy Policy
At Prime Online Academy, we are committed to protecting your personal information and maintaining strict device security standards.
Last updated: August 2026 | Version 2.9.1
1. Introduction
This Privacy Policy explains how Prime Online Academy collects, uses, stores, and protects your personal data and device information when accessing our web and mobile LMS platforms. By registering or using our services, you consent to the data practices described in this statement.
2. Strict Single-Device Policy & Security
To protect intellectual property, copyrighted video lectures, and student accounts from unauthorized sharing, Prime Online Academy strictly enforces a hardware-level single-device policy:
- •Device Fingerprinting: During registration and first login, the LMS captures unique hardware attributes (Hardware UUID, Browser Fingerprint, OS specifications) to bind your account to that primary device.
- •Simultaneous Login Prohibition: You cannot be logged in from two devices simultaneously. Any attempt to log in from a second device will be automatically rejected or cause an account lock.
- •Official Device Reset: If you replace, lose, or repair your phone or computer, you must request an official Device Reset from our administrative support. Device resets are strictly monitored to prevent abuse.
- •Account Lockout: Repeated attempts to bypass the device lock or share credentials with third parties will lead to permanent account termination without refunds.
3. Information We Collect
We collect information to provide you with seamless digital education, printed tutorials, and exam analytics:
- •Personal Information: Full name, student index number, email address, WhatsApp/mobile phone number, delivery residential address, and school name.
- •Payment Verification Data: Bank deposit slip images, transaction reference IDs, and payment dates uploaded for automated invoice verification.
- •Technical Device Data: Device model, hardware identifier, operating system version, IP address, and browser characteristics for device security.
- •Learning & Exam Records: Zoom class attendance timestamps, watched video lesson progress, online quiz/exam answers, marks, and island rankings.
4. How We Use Your Information
We use the collected information for the following specific educational purposes:
- •Authenticate access to live online Zoom lectures, recorded class libraries, and proctored exam portals.
- •Coordinate registered courier dispatch of printed tutorial study packs and model exam papers to your doorstep.
- •Send critical course notifications, class time modifications, exam timetables, and invoice receipts via SMS/WhatsApp.
- •Prevent unauthorized account sharing and intellectual property theft through real-time security audits.
5. Data Security Measures
We implement industry-standard security measures to safeguard your personal credentials and academic records:
- •End-to-end 256-bit SSL/TLS encryption for all data transmissions between your browser/app and our servers.
- •Encrypted password storage using strong salted bcrypt cryptographic hashing algorithms.
- •Single-device hardware lock protection powered by unique device fingerprinting.
- •Secure automated backups and continuous firewall auditing against unauthorized data intrusion.
6. Your Rights & Control
As a registered student on Prime Online Academy, you have the right to:
- •Access your personal profile, class attendance records, and exam rankings anytime via the Student Dashboard.
- •Request correction of inaccurate residential delivery addresses or contact details.
- •Request an official administrative Device Reset in the event of hardware damage or device replacement.
- •Request account termination and data deletion in accordance with our terms of service.
Need Privacy Support or Device Reset?
If you have questions about this Privacy Policy or need an official Device Reset, please reach out to our administration team.
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